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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project Management and Customer Success within the SAAS industry, with a strong focus on customer satisfaction and team leadership. Proven ability to manage remote teams and foster collaboration while maintaining effective communication with stakeholders.
Highest-signal resume keywords
Project ManagementCustomer SuccessRemote Team ManagementNative-Level EnglishCustomer-Centric Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementCustomer SuccessSAAS Industry ExperienceProcess ImprovementStakeholder Liaison
Soft Skills
Can-Do AttitudeIndependent PersonalityQuick LearnerCollaborationAccountability
Industry Keywords
StartupsAmerican ClientsCustomer SatisfactionBusiness ExpansionTime Zone Flexibility
About the role
Key responsibilities & impact- Be the internal lead for successful pilot execution. Liaise with all internal stakeholders, technical, sales and operations to get things done, on time and within budget.
- Serve as the main point of contact and escalation point for external corporate clients, providing regular updates on progress, addressing concerns, setting timelines, and managing realistic expectations and deliverables.
- Lead all internal and external meetings. You will represent Hi Auto to our external corporate clients.
- Contribute to process improvement initiatives, sharing insights and suggestions to enhance project management practices within the company. Identify organizational learning opportunities for continuous improvements.
- Lead, mentor, and motivate a remote customer success team, fostering a culture of collaboration, accountability, and exceptional customer focus.
- Build lasting professional relationships with customers to create the right trusted environment for a successful joint project execution and business expansion.
Requirements
What you’ll need- Native-level English, both written and verbal.
- Previous Experience working for startups with American clients.
- 2+ years experience in Project Management or Customer Success in the SAAS industry.
- At least two years experience working with and/or managing remote teams.
- A ‘can-do’ attitude with a strong, independent personality. You don't need to be told what to do and how to do it.
- Quick learner: Able to understand and work with our technology and product independently.
- Customer-Centric Mindset: Act as the voice of the customer, identify and raise improvements opportunities focused on customer satisfaction and sustainable growth.
- Flexibility to work across different time zones and travel when needed.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hi Auto Website LinkedIn All Job Openings 51 - 200 employees Founded 2019 🤖 Artificial Intelligence ☁️ SaaS 🍽️ Food & Beverage 💰 $15M Series A - Hi Auto on 2025-04 Artificial Intelligence
- SaaS
- Food & Beverage Hi Auto is an AI company that provides a purpose-built voice order-taking system for quick service restaurant (QSR) drive-thrus. Hi Auto's deployed solution automates drive-thru ordering with reported 93%+ order completion and 96% accuracy at scale, is multilingual (English/Spanish), integrates with store platforms, and is used across ~1,000 stores to improve labor efficiency, upselling, throughput, and consistency for franchise and corporate restaurant operations. Project Manager 🔥 24 minutes ago 🏢 Tel Aviv-Yafo – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷♀️ Project Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Be the internal lead for successful pilot execution. Liaise with all internal stakeholders, technical, sales and operations to get things done, on time and within budget.
- Serve as the main point of contact and escalation point for external corporate clients, providing regular updates on progress, addressing concerns, setting timelines, and managing realistic expectations and deliverables.
- Lead all internal and external meetings. You will represent Hi Auto to our external corporate clients.
- Contribute to process improvement initiatives, sharing insights and suggestions to enhance project management practices within the company. Identify organizational learning opportunities for continuous improvements.
- Lead, mentor, and motivate a remote customer success team, fostering a culture of collaboration, accountability, and exceptional customer focus.
- Build lasting professional relationships with customers to create the right trusted environment for a successful joint project execution and business expansion. 🎯 Requirements
- Native-level English, both written and verbal.
- Previous Experience working for startups with American clients.
- 2+ years experience in Project Management or Customer Success in the SAAS industry.
- At least two years experience working with and/or managing remote teams.
- A ‘can-do’ attitude with a strong, independent personality. You don't need to be told what to do and how to do it.
- Quick learner: Able to understand and work with our technology and product independently.
- Customer-Centric Mindset: Act as the voice of the customer, identify and raise improvements opportunities focused on customer satisfaction and sustainable growth.
- Flexibility to work across different time zones and travel when needed. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs