Email/SMS Marketing Manager

Hi-Altitude Brands

Email/SMS Marketing Manager executing lifecycle programs for health-forward lifestyle brands at Hi-Altitude Brands. Overseeing campaigns, automation, and customer segmentation for retention and growth.

Posted 5/23/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Hi-Altitude Brands is seeking an Email Marketing/SMS Manager to execute lifecycle programs for our flagship brand, Stonehenge Health, and future brands under the Hi-Altitude portfolio of health-forward lifestyle brands.
Ownership includes day-to-day execution of campaigns, automated flows, segmentation, and deployment across email and SMS.
The Email/SMS Marketing Manager turns lifecycle strategy into shipped programs that drive retention, subscription growth, and customer lifetime value.
This position demands obsessive attention to detail, rigorous procedural QA, and zero-defect execution. Every send reaches a large, engaged customer base where errors compound quickly across deliverability, revenue, and brand trust.
This position reports to the Director of Lifecycle.

Requirements

What you’ll need

3-5+ years executing email and SMS marketing programs at DTC consumer brands, ideally in health, wellness, beauty, or consumables
Deep hands-on Klaviyo expertise, including advanced flow architecture, dynamic segmentation, deliverability optimization, A/B testing, and performance analytics
Hands-on experience with Shopify Plus and Recharge in a subscription DTC context
Proficient with HTML and CSS for email template customization and rendering troubleshooting
Power user of Excel, Google Sheets, and AI platforms (ChatGPT, Claude, or comparable) for data analysis, reconciliation, and reporting
Demonstrated procedural QA discipline (documented checklists, defined process, not just personal carefulness) with a track record of clean execution and zero major send errors at scale
Hands-on experience reconciling data across email, subscription, ecommerce, and attribution platforms to deliver reporting that leadership can trust
Solid understanding of compliance for email and SMS marketing (FTC, TCPA, CAN-SPAM, GDPR)
Comfortable working independently against a roadmap while staying tightly aligned with a strategic leader
Remote-first mindset with strong written communication.

Benefits

Comp & perks

Flexible time off + 9 annual company holidays
Your Birthday is a paid vacation day - take the day to celebrate your awesomeness!
100% company-paid base plan Medical, Dental, and Vision Insurance for employees
100% company-paid Life Insurance and Short-Term Disability Coverage
3% Employer contributions to 401(k) regardless of employee participation
Matching Charitable Contributions up to $2,5000/year
$1,200/annual Work from Home (WFH) stipend
Employee Recognition and Rewards Program
Pet insurance
Employee Product Samples and Discounts
Professional Development Fund
Free Calm App Subscription
Pet Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

email marketingSMS marketingKlaviyoflow architecturedynamic segmentationdeliverability optimizationA/B testingHTMLCSSdata analysis

Soft Skills

attention to detailprocedural QAindependent workwritten communicationstrategic alignment