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Senior Product Manager – Platform
HHAeXchangeSenior Product Manager responsible for product lifecycle management, analysis and team collaboration at HHAeXchange. Leading development of complex features and driving product strategy.
About the role
Key responsibilities & impact- Responsible for maximizing the success of products by analysis, planning and execution throughout the entire product lifecycle.
- Gather and prioritize market/product requirements.
- Define product vision and goals.
- Collaborate with Product Management leadership, Product Development, Sales and Marketing, and Delivery teams to deliver successful products and ensure revenue and client satisfaction goals are met.
- Lead the development of complex product features and initiatives.
- Support development and management of external facing products via partnership opportunities, API marketplace and developer platform, interoperability and interfaces for external partners, and alternate vendor data exchange and aggregation.
- Collaborate and assist in developing GTM strategy for partnership opportunities.
- Work with data to identify market trends and customer insights.
- Define and track success metrics (KPIs) for product performance.
- May mentor and support a team of Product Managers.
Requirements
What you’ll need- 5+ years of experience in Product Management preferably in the health IT vendor space with experience in both strategic and tactical capacities.
- 3+ years of experience in home health and/or home care solutions.
- Bachelor's degree in Business, Computer Science, Engineering, or a related field
- Deep understanding of SaaS business models, pricing, and customer management.
- Advanced product roadmap planning and prioritization skills.
- Proficiency in customer journey mapping and VoC analysis.
- Excellent cross-functional leadership and decision-making skills.
- Ability to leverage data analytics to drive decisions.
- Expert-level communication skills for eliciting and understanding customer needs, conveying vision, authoring complex product requirements, and delivering crisp market-facing documents and presentations.
- Ability to develop strong working relationships and assert influence across departments to manage stakeholder expectations and drive the overall success of the product.
- In-depth understanding of Agile Product Management and Development principles. Classroom Agile/Scrum training or certification a plus.
- Familiarity with SaaS business model and associated product health metrics and configuration concepts.
- Experience in defining and/or executing on go-to-market strategies and plans.
- Working experience with Jira, Confluence, Aha!, or similar tools.
- Familiarity with API integration development, 3rd party support, web application framework and database concepts.
- Ability to communicate clearly and build strong relationships with customers and internal team members.
- Experience working with overseas business analysts and engineering teams
- Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role
Benefits
Comp & perks- Competitive health plans
- Paid time-off
- Company paid holidays
- 401K retirement program with a Company elected match
- Other company sponsored programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Product ManagementSaaS business modelsproduct roadmap planningcustomer journey mappingVoC analysisdata analyticsAgile Product ManagementAPI integration developmentgo-to-market strategiesproduct health metrics
Soft Skills
cross-functional leadershipdecision-makingcommunicationrelationship buildinginfluencestakeholder managementmentoringcustomer needs elicitationteam collaborationinnovation
Certifications
Agile/Scrum training