Provide leadership for the architecture, security, and performance of enterprise-wide database environments within our SaaS-based ecosystem.
Focus on designing high-availability systems, executing complex disaster recovery (DR) strategies, and managing data replication and retention to support critical business operations.
Ensure data consistency across distributed SaaS environments and hybrid-cloud infrastructures.
Design and implement end-to-end Disaster Recovery (DR) strategies, ensuring compliance with Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
Participate in regular DR exercises, automated failover testing, and demonstration of no-outage resiliency.
Establish and enforce automated data retention, archiving, and purging policies aligned with industry compliancy.
Implement and support security measures, including transparent data encryption (TDE), role-based security, and unified auditing.
Lead proactive performance tuning, query optimization, and capacity management for high-volume, transactional SaaS workloads.
Monitor and analyze advanced performance metrics to identify and resolve resource contention.
Serve as a technical advisor for database modernization roadmaps, transitioning legacy systems to cloud-native or containerized architectures.
Develop standards for database schema design, storage structures, and automated deployment pipelines (CI/CD).
Manage a global team of database operators to ensure 24/7 system availability.
Establish Standard Operating Procedures for the database operations team, covering routine maintenance, patching, and ticket escalation paths.
Build and promote an "Operations-as-Code" model, mentoring the team in using tools like Terraform, Ansible, and utilizing CI/CD pipelines to automate repetitive tasks.
Conduct regular technical reviews and provide career development guidance to junior database operators.

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field and applicable experience.
8+ years in database administration, with at least 4 years in a Principal or Lead capacity within an enterprise SaaS environment.
3+ years of experience directly managing or leading a team of database operators or site reliability engineers (SREs).
Expertise in Cloud Data Platforms (e.g., AWS RDS/Aurora, Azure SQL, OCI) and relational systems (PostgreSQL, MySQL, Oracle, or SQL Server) in both Cloud and On-Prem environments.
Experience with No-SQL solutions (e.g., Redis, Couchbase, MongoDB, Cassandra) in a distributed environment.
Advanced Automation/Scripting skills (Python, Bash, Terraform, or Ansible) for infrastructure-as-code and task automation.
Proven experience with Large-Scale Data Migration and zero-downtime upgrades.
Proven ability to lead a "War Room" during critical outages, coordinating between operations staff and executive stakeholders.
Experience defining and reporting on operational KPIs (e.g., Mean Time to Resolve, system uptime, and backup success rates) to senior leadership.
Experience managing distributed or offshore operations teams in a follow-the-sun support model.
Experience analyzing and negotiating license and hosting agreements from a performance and cost perspective.
Strong analytical thinking, complex problem-solving, and the ability to communicate technical strategies to non-technical stakeholders.
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role.

Benefits

competitive health plans
paid time-off
company paid holidays
401K retirement program with a Company elected match
other company sponsored programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

database administrationdisaster recovery (DR)data replicationdata retentionperformance tuningquery optimizationdatabase schema designautomation/scriptinglarge-scale data migrationcloud data platforms

Soft Skills

leadershipanalytical thinkingcomplex problem-solvingcommunicationmentoringteam managementtechnical advisorycollaborationstrategic planningcareer development guidance