HHAeXchange

Senior Implementation Analyst, Self-Direction

HHAeXchange

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, New York

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Salary

💰 $85,000 - $100,000 per year

Job Level

Senior

About the role

  • HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
  • The Senior Provider Implementation Analyst will work with the implementation team to lead new clients through the implementation of the software. They will be responsible for working with configuration requirements and maintaining a subject matter expertise in the application and implementation process. Applicants should have some background in HCBS software, customer service, project management/analytics, or software implementation.
  • This position will operate with a relatively high degree of autonomy, so it will require the applicant to be detail-oriented, process-minded, and able to manage time efficiently while handling multiple projects. As we are a growing company, there is a significant opportunity for advancement in this role. We are hiring for an immediate start.
  • This is a hybrid position. Team members located in Minneapolis, New York City, or Washington D.C. are expected to work onsite two days per week to support collaboration and engagement.
  • To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • A quick learner and a creative problem-solver who can conceptualize complex issues and connect the dots to articulate solutions
  • Comfortable with navigating web-based applications
  • Familiar with Self-Direction (also called participant direction and consumer direction) or software implementations
  • An excellent communicator, both orally and in writing
  • Someone with superb interpersonal skills, who builds and nurtures strong and lasting relationships
  • Extremely organized, with a strong drive for efficiency
  • Easily adaptable in a fast-moving environment and calm under pressure
  • Comfortable working both autonomously and in teams
  • Someone who approaches life with curiosity
  • Passionate about using technology to help people
  • We require a bachelor’s degree or equivalent experience