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About the role
Key responsibilities & impact- Improve product offerings that support how HFD manages payments, loan servicing, compliance workflows, and operational processes.
- Responsible for customer advocacy, product scope and vision, prioritization and arbitration of features, and evangelism to encourage adoption and utilization of their products.
- Maximize the output of the development team.
- Order the backlog, clearly express product backlog items, and order those items to best achieve goals and optimize the value of the work the team performs.
- Lead collaboration and create and communicate requirements artifacts that translate business needs into executable requirements.
- Work closely with business stakeholders, compliance, operations, and technical teams to understand, analyze, refine, prioritize, and communicate needs to ensure full understanding of project scope, objectives, and requirements.
- Develop and adapt the product vision and drive alignment across teams.
- Participate actively in roadmap strategy and prioritization discussions in close partnership with the Director of Product.
Requirements
What you’ll need- 5+ years of relevant work experience in product management or product ownership
- Technical ability to translate complex operational and compliance requirements into clear business and engineering needs
- Bachelor's degree or equivalent work experience
- CSPO or related certification preferred
- Ability to excel in a fast-paced, dynamic work environment
- Strong leadership, collaboration, communication, and decision-making skills to gather, organize, share, and rally multiple groups around an objective
- Passion for problem solving, driving innovation, and bringing new solutions to life
- Driven to master your craft of product ownership
- Experience in fintech, lending, payments, or a regulated financial services environment preferred but not required.
Benefits
Comp & perks- Medical, Dental, Vision Insurance
- 401k with 4% company match.
- Time off: Unlimited PTO , 6 days of paid sick time, plus 6 paid holidays and 1 floating holiday (from the HFD approved list).
- EPIC company culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct ownershipbacklog managementrequirements gatheringroadmap strategycompliance workflowsoperational processesfeature prioritizationtechnical translationproblem solving
Soft Skills
leadershipcollaborationcommunicationdecision-makingcustomer advocacyinnovationadaptabilityorganizational skillsstakeholder engagementteam alignment
Certifications
CSPO
