HeyMilo AI

Full-stack Engineer

• Work closely with sales and customers to understand real-world problems
• Build fast prototypes and iterate quickly under tight timelines
• Turn ambiguous requirements into working, end-to-end systems
• Ship across the stack and make pragmatic tradeoffs
• Help translate early solutions into production-ready systems

Software Engineer – Special Projects

Engineer

• Work closely with customers to understand workflows and requirements
• Design and build prototypes to solve real-world problems
• Translate business needs into technical solutions
• Work across APIs, integrations, and system design
• Collaborate with engineering to turn solutions into production systems

Forward Deployed Engineer – Special Projects

• Build and ship full-stack solutions quickly
• Prototype new AI-driven features and workflows
• Turn ambiguous requirements into working systems
• Iterate fast based on real usage and feedback
• Make pragmatic tradeoffs to move fast

Technical Customer Success

• Work closely with customers and customer success to define and track success metrics
• Monitor performance of deployed AI agents and identify gaps
• Tune prompts, workflows, and agent behavior to improve outcomes
• Iterate on agent logic, tool usage, and context management
• Debug issues across prompts, integrations, and system behavior
• Translate real-world usage into product and system improvements

Technical Customer Success Manager – AI Tuning

QA Engineer

• Testing core features used in live AI interviews
• Designing and executing test strategies for real-time applications
• Building and maintaining automated test suites
• Performing manual testing for complex UI and edge cases
• Collaborating with designers, frontend, backend, and AI engineers to ensure quality
• Identifying, reproducing, and tracking bugs in production and staging
• Improving testing processes, coverage, and reliability
• Ensuring performance, stability, and UX quality across releases

Quality Assurance – QA

Frontend Engineer

• Building and shipping core frontend features used in live AI interviews
• Designing and implementing complex, real-time UI flows
• Owning frontend features end-to-end (from idea → production → iteration)
• Working closely with designers to turn UX into clean, production-ready UI
• Collaborating with backend and AI engineers on tightly coupled systems
• Improving performance, reliability, and UX polish
• Debugging and fixing real production issues

Customer Success Manager

• Own onboarding end-to-end, ensuring customers go live quickly—configuring workflows, managing ATS integrations (Bullhorn, Avionté, Greenhouse, Workday, etc.), and driving early adoption.
• Manage a portfolio spanning staffing agencies, BPOs, and Fortune 100 enterprise customers, guiding them through activation, usage optimization, and ongoing success.
• Lead QBRs, strategy reviews, and workflow assessments tied to measurable ROI.
• Build deep relationships with TA leaders, HR executives, Recruiting Directors, and Operations stakeholders.
• Identify expansion opportunities based on volumes, adoption patterns, and business goals.
• Monitor account health, usage trends, and integration performance; proactively resolve roadblocks.
• Collaborate with Product and Engineering to relay customer insights and influence roadmap direction.
• Ensure smooth transitions across Sales → Onboarding → Success to maximize adoption and retention.

Customer Success

Account Executive

• Own the full sales cycle—prospecting, discovery, demos, solutioning, negotiation, and closing.
• Run complex 5- and 6-figure deals with multi-stakeholder buying groups across HR, TA, Operations, IT, Compliance, and Finance.
• Sell a category-leading product by demonstrating how HeyMilo outperforms competitors in accuracy, speed, fraud detection, and real-world complexity.
• Lead strategic conversations with executives across staffing agencies, BPOs, and mid-market to Fortune 100 corporates.
• Diagnose workflows and hiring pain points to drive urgency and ROI-focused decision-making.
• Collaborate cross-functionally with Product, Engineering, and Customer Success to ensure smooth handoffs and long-term customer success.
• Execute with speed, precision, and ownership to help capture market share in a rapidly growing category.

HeyMilo AI

Software Engineer – Special Projects

Forward Deployed Engineer – Special Projects

Software Engineer – Special Projects

Technical Customer Success Manager – AI Tuning

Quality Assurance – QA

Frontend Engineer

Customer Success

Senior Account Executive

Senior Account Executive