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Hey Jane

Licensing and Credentialing Specialist

Hey Jane

Licensing & Credentialing Specialist managing provider licensing and payer enrollment for telehealth services. Ensuring compliance and facilitating patient-centered care across approved US states.

Posted 6/24/2026part-timeRemote • California, Colorado, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage end-to-end provider licensing workflows across multiple states, including initial applications, renewals, and maintenance for all provider types (MDs, NPs, CNMs, RNs, etc.)
  • Own payer enrollment processes for commercial and government payers (Medicaid, Medicare), from initial application through active status
  • Maintain and update CAQH profiles for all providers
  • Build and maintain accurate tracking systems to monitor license and credential expiration dates, ensuring zero lapses in provider ability to practice
  • Serve as the primary liaison between clinicians, state medical/nursing boards, payers, and internal stakeholders
  • Follow up persistently and proactively with external agencies and boards to move applications forward and resolve delays
  • Develop and document SOPs and workflows for licensing and credentialing processes as the company scales
  • Partner closely with clinical, operations, and business development teams to ensure providers are enrolled and ready to see patients on time
  • Identify gaps in current processes and implement improvements to reduce administrative burden on clinicians
  • Ensure compliance with licensing requirements, credentialing standards, and HIPAA requirements

Requirements

What you’ll need
  • 2+ years of experience in provider licensing and credentialing, ideally in a telehealth or multi-state setting
  • Hands-on experience with CAQH, state licensing portals, and payer enrollment systems
  • Familiarity with multi-state licensing compacts (IMLC, NLC) and telehealth-specific licensing and compliance considerations
  • Working knowledge of credentialing standards and government payer enrollment processes
  • Exceptional organizational skills with the ability to manage a high volume of deadlines and follow-ups simultaneously
  • Strong attention to detail with a track record of catching errors in complex documentation
  • Proactive, persistent communicator — comfortable following up with state boards, payers, and busy clinicians
  • Self-starter who can build structure and process in an ambiguous, fast-moving startup environment
  • Proficiency google sheets/excel or project management tools
  • High integrity and discretion when handling sensitive provider information

Benefits

Comp & perks
  • Unlimited vacation
  • Health, dental, and vision insurance with FSA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
provider licensingcredentialingpayer enrollmentCAQHmulti-state licensingcredentialing standardsgovernment payer enrollmenttelehealth licensingSOP developmentprocess improvement
Soft Skills
organizational skillsattention to detailcommunicationproactivepersistenceself-starterproblem-solvingtime managementcollaborationadaptability