Senior IT Infrastructure Specialist
INFUSE
AzureCloudITSM
System Administrator II
HEXPOL Compounding
full-time
Posted on:
Origin: • 🇺🇸 United States • Ohio
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AzureFirewallsVMware
About the role
- Serve as point of contact for application, network, hardware, and software issues and enhancements at the site
- Isolate, resolve, and follow-up with end-users within the current information processing network
- Responsible for plant's technology satisfaction and maximizing plant uptime
- Assess requirements for communications and submit them to management for approval
- Keep abreast of latest developments in the technological arena
- Responsible for hardware requirements and improving or maximizing network performance
- Manage, maintain, and administer computer networks and related computing environments and support special IT, business, and MES projects
- Plan and implement projects including VeloCloud SDWAN deployment, Palo Alto firewalls, Veeam backups, Global Protect VPN, and Hyper-V to VMWare conversions
- Work in downtime-sensitive and often remote environments upgrading, replacing, and updating system configurations
- Assist with site migrations, new site acquisitions, and site closures
- Provide desktop and server support and support site IT contacts
- Administer, maintain, and support telephone systems (Avaya) and camera systems
- Interact with internal clients to resolve help desk issues while maintaining confidentiality
- Administer and maintain local server software applications
- Deploy and manage workstations; perform hardware and software setup, maintenance, and upgrades
- Troubleshoot hardware, software, and network issues; maintain updates on software and hardware timeclocks and VPN connections
- Perform monthly maintenance on servers; set up and maintain computer stations and software for all Associates
- Facilitate technology onboarding for new associates; perform other tasks/projects as assigned by Management
Requirements
- Bachelor’s Degree in Information Technology or related field (Experience may be considered in lieu of education)
- Six (6) to Eight (8) plus years of working IT experience in mid to large cap markets (500 M USD or larger)
- Manufacturing floor experience preferred but not required
- Specialized skills in M365 administration, Active Directory, MS Azure, MS Entra, Intune, Power Automate, SharePoint
- Networking and infrastructure experience (VeloCloud SDWAN, Palo Alto firewalls, Global Protect VPN)
- Experience with Veeam backups
- Experience with Hyper-V to VMWare conversions
- Administration/support experience with telephone systems (Avaya) and camera systems
- Must be available for 24-hour support
- Strong written, verbal, and interpersonal communication skills
- Strong computer/systems skills – MS Office (Excel/Word/Visio/Outlook/Teams)
- Solid organizational and prioritization skills; ability to handle multiple tasks and tight deadlines
- High degree of concentration, attention to detail, high energy, self-motivated and self-reliant
- Ability to interact well with all personality types; strong cooperation, collaboration, and team-building skills
- Effective analytical and problem-solving skills with emphasis on continuous improvement
- Personal integrity to handle personal and confidential information
- Travel to other HEXPOL locations may be required
