Hexie Consulting

Case Manager

Hexie Consulting

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Feel a sense of responsibility for the cases on your docket
  • Communicate with clients throughout the course of their treatment
  • Collaborate with team, including other assistants and attorneys to ensure top notch client representation
  • Are driven to win and take pride in your work
  • Provide exceptional customer service to both external and internal clients with a professional, courteous manner.
  • Perform administrative duties such as gathering, recording, and filing documentation

Requirements

  • Solving complex problems on the phone
  • Persistent and dedicated in case management
  • Able to develop strong rapport with clients and providers
  • Eager to learn complex tasks
  • Bachelor’s degree in Law, Legal Studies, or a related field.
  • Proven experience as a paralegal or legal assistant, preferably with a U.S.-based law firm.
  • Strong understanding of U.S. legal systems, processes, and terminology.
  • Proficient in legal research tools (e.g., Westlaw, LexisNexis) and office software (e.g., Microsoft Office, Google Workspace).
  • Highly organized with strong attention to detail and ability to manage multiple tasks simultaneously.
  • Reliable internet connection and ability to work U.S. business hours.
  • Advanced level of english is mandatory (Proven C1) minimun
  • Have a laptop/desktop and headphones to do the job
  • Steady internet connection
  • Previous experience in a similar field in english will be highly considered, but not mandatory
Benefits
  • 100% remote work 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
legal researchcase managementdocumentationU.S. legal systemslegal terminologyparalegal experiencelegal assistant experienceMicrosoft OfficeGoogle WorkspaceWestlaw
Soft Skills
communicationcustomer serviceproblem-solvingpersistencededicationrapport buildingorganizational skillsattention to detailability to manage multiple taskseagerness to learn