Cybersecurity Operations – Enablement

Hewlett Packard Enterprise

Cybersecurity governance leader overseeing service performance, partners, risks, and executive reporting for Hewlett Packard Enterprise’s edge-to-cloud technology business. Based in Reston or Houston-area offices.

Posted 8/17/2026full-timeReston • Texas, Virginia • 🇺🇸 United StatesSeniorLead💰 $105,500 - $243,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in establishing and operating governance frameworks for cybersecurity services, with a strong focus on performance management, accountability, and stakeholder engagement. Proven ability to drive service delivery excellence and optimize outcomes through effective risk management and operational oversight.

Highest-signal resume keywords

Governance Framework DevelopmentService Delivery ManagementPerformance Metrics MonitoringStakeholder Relationship ManagementCybersecurity Services Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service Management PrinciplesKPI Definition and MonitoringSLA ManagementRisk Identification and MitigationOperational Oversight

Soft Skills

Excellent Communication SkillsLeadershipRelationship BuildingOrganizational Alignment

Certifications & Qualifications

PMPPRINCE2CISSPCISMCISA

Industry Keywords

CybersecurityInformation TechnologyService GovernanceStrategic Partner ManagementGlobal Enterprise Environments

Tech Stack

Tools & technologies

Cyber SecurityITSMPMP

About the role

Key responsibilities & impact

Establish and operate governance frameworks for cybersecurity services and key partners
Define accountability, decision-making, escalation paths, and performance expectations
Drive transparency and consistency across cybersecurity service delivery
Define, monitor, and report service performance metrics, KPIs, and SLAs
Identify delivery risks, performance concerns, and operational issues before business impact
Hold service delivery partners accountable for commitments, deadlines, and contracted outcomes
Drive recovery efforts when performance falls below expectations
Build relationships with senior cybersecurity leaders, business stakeholders, and service providers
Facilitate organizational alignment and provide clear leadership updates
Work with delivery teams and procurement to evaluate providers, onboard them, and launch services on time
Manage provider performance and use data to optimize outcomes
Monitor deliverables, milestones, risks, issues, dependencies, and actions
Drive open actions to closure and keep leaders informed
Identify improvements in service quality, efficiency, governance maturity, and stakeholder experience
Drive best practices and evolve cybersecurity service and performance standards

Requirements

What you’ll need

Bachelor's degree in Cybersecurity, Information Technology, Business, or a related field, or equivalent hands-on experience
10+ years of experience leading service governance, operational oversight, service delivery, or strategic partner management
5+ years of experience in cybersecurity, technology operations, IT service management, governance, and risk
Track record of building and running governance frameworks and executive-level reporting
Strong understanding of service management principles, including KPIs, SLAs, and performance management
Experience working directly with senior and executive stakeholders
Excellent written, verbal, and presentation skills
Experience in large, global enterprise environments
Experience with cybersecurity services, managed services, or strategic technology partners
Nice to have: PMP, PRINCE2, or similar program management certification
Nice to have: CISSP, CISM, CISA, or equivalent cybersecurity certification

Benefits

Comp & perks

Comprehensive health and wellbeing benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Career development opportunities
Inclusive work environment
Flexible management of work and personal needs