Technology Consultant II

Hewlett Packard Enterprise

HPE Technology Consultant designing enterprise IT solutions and supporting customers in the United States and Canada. Delivering technical designs, configurations, testing, demonstrations, and solution reviews from Mexico.

Posted 8/4/2026full-timeMexico City • 🇲🇽 MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical expertise in IT support, development, and presales engineering, with the ability to design and implement solutions that meet customer requirements. Proficient in producing technical documentation and collaborating effectively with teams and customers.

Highest-signal resume keywords

Technical Experience (3–5 Years)Solution Design & ReviewTechnical Documentation ProductionProblem Resolution on ProductsApplication Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System Application InstallationApplication Module DevelopmentConfiguration and Testing ActivitiesFirmware and Driver UpdatesTechnical Presentation Assistance

Soft Skills

Communication of ConceptsCollaboration with TeamsCustomer Interaction

Tools & Technologies

Knowledge ToolsTechnical ForumsProfessional Communities

Certifications & Qualifications

Bachelor of Arts/Science in Computer Science or Related Field

Industry Keywords

IT SupportPresales EngineeringTechnical Solution Development

About the role

Key responsibilities & impact

Support the United States and Canada as part of the Tech Center
Assist with Solution Design & Review
Answer technical questions
Flip competitive solutions using HPE’s portfolio of products and services
Deliver assigned tasks within project delivery cycles
Produce portions of detailed technical designs meeting customer requirements
Install new system applications
Update applications, firmware, and drivers
Define boundaries and perform configuration and testing activities
Develop application modules within larger programs
Assist with technical presentations and demonstrations
Participate in customer meetings
Resolve problems on individual products
Contribute to deliverable design and technical solution development
Collaborate with technical leads, customer representatives, team members, and customers
Create technical documentation for teams and customers
Use and contribute to knowledge tools, technical forums, professional communities, and user groups

Requirements

What you’ll need

3–5 years of technical experience
Bachelor of Arts/Science or equivalent degree in computer science or related area of study
Without a degree, 2 additional years of relevant professional experience, for 5–7 years total
Sufficient depth and breadth of technical knowledge for independent implementation of specific deliverables
Ability to contribute to deliverable design
Ability to perform or drive resolution of problems on individual products
Ability to communicate broad and specific concepts with teams and peers
Ability to produce documentation for teams and customers
Technical background in IT support, development, or presales engineering

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Inclusive workplace culture
Equal employment opportunity
Disability accommodation during the application or interview process