Technical Courseware Developer

Hewlett Packard Enterprise

Technical Courseware Developer creating customer-focused content for HPE Networking's products. Design and maintain documentation while collaborating with key stakeholders and subject matter experts.

Posted 7/8/2026full-timeRemote • California, Colorado, Florida, Illinois, New York, North Carolina, Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $85,600 - $163,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing, best-in-class user content
Produce a range of deliverables, including concepts and tasks for networking features, in-product content
Collaborate with key stakeholders and subject matter experts to understand requirements and customer needs
Analyze specifications and product descriptions and recommend the best documentation approach
Learn customer experience through hands-on usage of networking products
Follow established style and process guidelines for consistency
Lead technical documentation efforts with a small number of writers

Requirements

What you’ll need

5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification
Good understanding of technology concepts such as cloud computing, automation, networking, data centers
Ability to research complex technical concepts (independently and collaboratively)
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills; ability to make progress with less-than-complete information
Excellent communication and collaboration skills
Ability to utilize AI tools to scale content creation, retaining high quality output

Benefits

Comp & perks

Health & Wellbeing: a comprehensive suite of benefits that supports physical, financial and emotional wellbeing
Personal & Professional Development: specific programs catered to helping you reach any career goals
Unconditional Inclusion: celebrate individual uniqueness and manage work and personal needs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical WritingContent DevelopmentNetworking ConceptsAutomation KnowledgeData Center Understanding

Soft Skills

Excellent CommunicationCollaboration SkillsStrong Problem-Solving

Certifications

Networking CertificationBA/BS in Technical WritingBA/BS in EnglishBA/BS in Computer Science