Technical Courseware Developer

Hewlett Packard Enterprise

Technical Courseware Developer designing and delivering customer-facing content and learning activities. Leading projects and collaborating with stakeholders on technical courses at Hewlett Packard Enterprise.

Posted 7/7/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing, best-in-class user content.
Create a variety of deliverables: concepts and tasks for networking features, in-product help, installation instructions, illustrations, video scripts, and course modules.
Produce hands-on learning activities and labs for cloud services, automation, and networking products.
Collaborate with stakeholders and subject-matter experts to gather requirements and ensure accuracy.
Analyze product specifications and recommend the best learning approach and content format.
Learn the customer experience through hands-on use of networking products to ensure practical, usable content.
Follow established style, process, and quality guidelines to ensure consistency and completeness.
Lead or support content development projects and coordinate with other writers when required.
Use AI tools to scale content creation while retaining high quality and accuracy.

Requirements

What you’ll need

5+ years producing technical content, preferably for advanced software or networking products.
BA/BS in Technical Writing, English, Computer Science, or related degree; networking certification or comparable experience acceptable.
Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content.
Good understanding of technology concepts: cloud computing, automation, networking, data centers, security, or other advanced software technology.
Hands-on experience with network technologies: routing, switching, security, network automation, virtual machines, containers, and cloud services.
Ability to research complex technical concepts independently and collaboratively.
Familiarity with XML authoring, content management systems, and courseware development tools.
Strong problem-solving skills and comfort making progress with incomplete information.
Excellent written and verbal communication and collaboration skills.
Ability to use AI tools effectively to scale content creation.

Benefits

Comp & perks

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical WritingContent DevelopmentNetworkingCloud ServicesAutomationRoutingSwitchingSecurityData CentersCourseware Development

Soft Skills

Problem-SolvingCommunicationCollaboration

Certifications

Networking Certification