Switching Engineer – TAC

Hewlett Packard Enterprise

L1 TAC Engineer providing first-level technical support for HPE Aruba enterprise solutions. Focus on troubleshooting, issue isolation, and escalation for effective customer service.

Posted 7/1/2026full-timeChennai • 🇮🇳 IndiaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SwitchingTCP/IP

About the role

Key responsibilities & impact

Serve as the first line of technical support for customers using HPE Aruba enterprise switching solutions
Focus on initial troubleshooting, issue isolation, basic configuration validation, and case triage for Aruba AOS-CX and AOS-S platforms
Ensure accurate problem identification, SLA adherence, and smooth escalation to L2/L3 teams

Requirements

What you’ll need

Bachelor’s degree in Computer Science, IT, Networking, or related field
2 - 4+ years of experience in Network operations, NOC, TAC support or Field networking
Networking Fundamentals: TCP/IP, OSI Model, Subnetting & IP addressing
Switching Fundamentals: Aruba AOS-CX & AOS-S CLI

Benefits

Comp & perks

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

TCP/IPOSI ModelSubnettingIP AddressingAruba AOS-S CLI