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Networking Pre-Sales Engineer – Expert
Hewlett Packard EnterpriseTechnical support engineer delivering technology solutions aligned to customer needs at HPE. Maintaining effective customer relationships while providing subject matter expertise in specialized areas.
About the role
Key responsibilities & impact- Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs.
- Creates and maintains effective customer relationships to secure customer satisfaction.
- Provides the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations.
- Consults customers on end-to-end technical designs to meet their business needs.
- Contributes impactful technical components of HPE products, solutions, or services regularly and sustainably.
- Applies advanced subject-matter knowledge to solve complex business issues and participates in cross-functional initiatives.
Requirements
What you’ll need- Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs.
- Creates and maintains effective customer relationships to secure customer satisfaction.
- Provides the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations.
- Aligned to specific products or product lines.
- The Consulting Systems Engineer is also a subject-matter expert in their area of specialization (e.g., Mobility, Security, Branch, etc.), responsible for consulting customers on end-to-end technical designs to meet their business needs.
- Exercises significant independent judgment to determine the best method for achieving objectives.
- May provide team leadership and mentoring to others.
Benefits
Comp & perks- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
- Personal & Professional Development: We invest in your career because the better you are, the better we all are. We offer programs to help you reach your career goals—whether you want to become a subject-matter expert in your field or apply your skills to another division.
- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We value varied backgrounds and provide the flexibility to balance work and personal needs. We make bold moves together and are a force for good.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supporttechnology solutionsend-to-end technical designsproduct expertiseconsultingcomplex problem solvingcross-functional initiativessubject-matter expertise
Soft Skills
customer relationship managementcustomer satisfactionindependent judgmentteam leadershipmentoring