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Information Developer – Support Communications
Hewlett Packard EnterpriseInformation Developer creating technical content for HPE's product offerings. Collaborating with cross-functional teams to develop clear and concise documentation for various audiences.
About the role
Key responsibilities & impact- Collaborate with cross-functional subject matter experts in Engineering, Manufacturing, Marketing, Test, Supply Chain, etc. to gather content requirements.
- Apply developed knowledge of HPE products (e.g., ProLiant servers/Blade Servers, Storage platforms, Networking products, Converged System platforms, etc.)
- Research technical information for various topics in HP Product Bulletins, HP intranet libraries and on the web.
- Explain technical ideas in simple language.
- Ensure adherence to HPE Writing Standards.
- Ensure content flows in a logical, easy-to-read sequence.
- Follow the established HPE document development life cycle.
- Excellent interpersonal, oral, and written communication skills.
- Ability to multi-task, organize, and prioritize.
- Lead and provide guidance and mentoring to less-experienced team members.
- Lead a project team in the design, development and delivery of communications for a well-defined project.
- Manage moderately complex communication projects by engaging multiple Subject Matter Experts across HPE Business Units and/or Engineering, Marketing, Test, Manufacturing, Supply Chain, etc. for development of deliverables.
Requirements
What you’ll need- Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent
- Typically 4+ years experience
- Technical knowledge of HPE Storage platforms (e.g., Alletra Storage MP, GreenLake for Block Storage, MSA Storage, XP Storage, Primera Storage, StoreOnce, StoreEver, Storage Switches, Simplivity, etc.)
- Demonstrate use of HPE AI systems (i.e., Copilot, ChatHPE, etc.)
Benefits
Comp & perks- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HPE productsHPE Storage platformsProLiant serversBlade ServersNetworking productsConverged System platformsHPE AI systemsAlletra Storage MPGreenLake for Block StorageMSA Storage
Soft Skills
interpersonal skillsoral communicationwritten communicationmulti-taskingorganizational skillsprioritizationleadershipmentoringguidanceproject management
Certifications
Bachelor's degree in Computer ScienceMaster's degree in Computer ScienceBachelor's degree in Information SystemsMaster's degree in Information Systems