Global Customer Support Project Manager

Hewlett Packard Enterprise

Global Customer Support Project Manager overseeing complex projects at Hewlett Packard Enterprise. Leading efforts in project management to ensure quality, budget, and compliance across services.

Posted 6/16/2026full-timeHeredia • 🇨🇷 Costa RicaSeniorLeadWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Leads internal project to ensure that it meets all scope, time, budget and quality expectations.
Manages corporate and third party vendor efforts to plan, build and implement solutions to internal problems and issues.
Contributes to the development of innovative principles and ideas.
Provides highly innovative solutions.
Manages complex multi-function and/or global relationships with senior and executive stakeholder management.
Provides detailed performance review input and development recommendations for key contributors.
Mentors others providing a role model and support for individual development.

Requirements

What you’ll need

First Level University degree.
Advanced University degree preferred.
10+ years in like in project management roles or in like roles/businesses.
Demonstrates an in-depth knowledge of key Services’ operational policies, processes and methodologies applicable to project management.
Has an extensive understanding of critical project management techniques.
Recognized as a leader in the Services PM Profession community.
PMP Certified.

Benefits

Comp & perks

Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementperformance reviewdevelopment recommendationsoperational policiesproject management techniques

Soft Skills

leadershipmentoringstakeholder managementinnovationrelationship management

Certifications

PMP Certified