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Technology Consultant
Hewlett Packard EnterpriseTechnology Consultant providing technology consulting and solutions for external customers. Responsible for customer satisfaction and shaping technical strategies with strong technical depth.
About the role
Key responsibilities & impact- Provide technology consulting to external customers and internal project teams.
- Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs.
- Understand customers’ businesses as a trusted advisor to create and maintain customer relationships to ensure customer satisfaction.
- Maintain knowledge of leading edge technologies and industry/market domain knowledge.
- Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
- Shape technical direction and technical strategies within the organization and for external customers.
- Accountable for consistent chargeability levels and for assisting in meeting or exceeding revenue and customer satisfaction goals.
- Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.
- Might act as project lead and provide assistance to lower level professionals.
- Exercises independent judgment and consults with others to determine the best method for accomplishing work.
Requirements
What you’ll need- 5+ years of professional experience
- Bachelor of Arts/Science or equivalent degree in computer science or related area of study
- Without a degree, three additional years of relevant professional experience (8+ years in total)
- Fluency in English
- Sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise
- Has led small team in delivery of a specific deliverable
- Has mastered at least one technical discipline with strong knowledge in at least three major technology areas
- Possesses advanced level of business, technical, or functional knowledge
- Ability to perform/drive resolution of problems on combinations and interactions of products
- Ability to apply technology and consulting to solve a client business problem
- Able to communicate and present complex issues with assurance and confidence.
- Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
- Owns and produces customer documentation.
- Ability to translate technical details into concise and easy to understand written form.
- Ability to write relevant components of a proposal document (e.g. answer specific RFP questions).
- Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
- Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
- From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver.
- Able to advise the engagement owner about the risks associated with this work package.
- Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.
Benefits
Comp & perks- Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.
- We make bold moves, together, and are a force for good.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology consultingtechnical supportdesign and scope of deliverablesbusiness problem solvingproposal writingrequirements documentationhigh level designrisk assessmentproject leadershiptechnical knowledge
Soft Skills
customer relationship managementcommunicationpresentation skillsproblem resolutionteam collaborationindependent judgmentcustomer satisfaction focusbusiness developmenttechnical interchangeclarification and challenge
Certifications
Bachelor of Arts/Science in computer science