Courseware Developer

Hewlett Packard Enterprise

Courseware Developer and Technical Writer creating user content for HPE Networking’s cutting-edge products. Collaborating with teams to design, develop, and deliver technical documentation.

Posted 5/13/2026full-timeRemote • California, Colorado, Florida, New York, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $85,600 - $163,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing, best-in-class user content
Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more
Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs
Analyze specifications and product descriptions and recommend the best documentation approach
Learn the customer experience through hands-on usage of our networking products
Follow established style and process guidelines to provide consistency and completeness
Lead technical documentation efforts with a small number of technical writers, in an environment with defined stakeholders and established processes

Requirements

What you’ll need

Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content
5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience
Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology
Ability to research complex technical concepts (independently and collaboratively)
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills; ability to make progress with less-than-complete information
Excellent communication and collaboration skills
Ability to utilize AI tools to scale the creation of content, retaining high quality output.

Benefits

Comp & perks

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical writingcontent developmentXML authoringcourseware developmentcloud computingautomationnetworkingdata centerssecurityproblem-solving

Soft Skills

communicationcollaborationresearchleadershipstakeholder engagementadaptabilityattention to detailcreativityindependenceteamwork

Certifications

BA/BS in Technical WritingBA/BS in EnglishBA/BS in Computer Sciencenetworking certification