Human Resources Generalist

. Provides intermediate level of customer support to employees and managers for complex Contact HR cases; escalates as necessary.

Posted 4/28/2026full-timeSan Juan • 🇵🇷 Puerto RicoJuniorMid-LevelWebsite

Key responsibilities & impact

Provides intermediate level of customer support to employees and managers for complex Contact HR cases; escalates as necessary.
Develops program delivery and presentation materials to support program delivery and implementation.
Analyzes employee data to provide research for human resources programs and reports findings to support HR program development and delivery.
Develops a broad understanding human resources programs and a working knowledge of the business.
Identifies implementation obstacles within businesses.
Represents HR to internal stakeholders.
Support new employee onboarding, including orientation scheduling, document collection, and completion of required compliance forms.
Audit employee personnel files for completeness and compliance, and ensure confidential records are organized and securely maintained.
Support employee engagement initiatives (surveys, recognition programs, events).
Support the implementation of new HR programs and process improvements.

What you’ll need

First-level university degree or equivalent experience.
Typically 2-4 years related experience in human resources functional area or HR Generalist role.
Developed knowledge of human resources.
Basic legal knowledge of the local environment.
Developing business acumen.
Strong communications skills.
Strong quantitative and qualitative analytical skills.
Ability to respond independently to moderately complex inquiries.

Comp & perks

Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisprogram deliveryemployee onboardingcompliance auditingHR program developmentprocess improvement

Soft Skills

communicationanalytical skillsproblem-solvinginterpersonal skillsorganizational skills

Certifications

first-level university degree