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Renewals Volume Sales Support Specialist
Hewlett Packard Enterprise. Engage with Customers/Partners to improve the execution of small & medium size renewal deals .
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Engage with Customers/Partners to improve the execution of small & medium size renewal deals
- Develop and maintain a strong 1 to 1 relationship with the Partner/Customer
- Independently manage end-to-end renewals in close collaboration with customers or partners
- Identify upsell & new business opportunities within the renewal
- Drive initiatives for assigned accounts
- Handle discount delegation with care
- Responsible for order management activities
- Resolve business related escalations together with OS Sales Rep and manage customer expectations
- Manage and update opportunities in SFDC on a regular basis
- Ensure forecast accuracy
- Interface management between Customers/Partners and HPE internal Stakeholders
Requirements
What you’ll need- Bachelor's or Master's degree in Business Management or equivalent
- Typically 2-5 years experience (suppliers, customer relations, financial management, procurement)
- Fluent in verbal and written English and German language
- Strong written and verbal communication skills
- Be able to quickly learn and adapt business processes and sales tools
- Solution oriented / problem solving skills.
- Strong team player
- Resilience in stressful situations
- MS Office with strong capabilities in Outlook, Excel, Word
- SFDC (appreciated, not mandatory)
- SAP R3 and S4 (appreciated, not mandatory)
Benefits
Comp & perks- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order managementforecast accuracyfinancial managementprocurementupsellingbusiness process adaptationproblem solving
Soft Skills
communicationteam playerresiliencecustomer relationship managementinitiative
Certifications
Bachelor's degreeMaster's degree