FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Success Manager II
Hewlett Packard Enterprise. Partner with the Customer to utilize industry best practices (ITIL/ITSM) .
Posted 4/1/2026full-timeRemote • California, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $71,700 - $145,300 per yearWebsite
Tech Stack
Tools & technologiesCloudITSMPMP
About the role
Key responsibilities & impact- Partner with the Customer to utilize industry best practices (ITIL/ITSM)
- Promote customer satisfaction and manage satisfaction issues
- Build positive relationships with ARUBA/HPE team members
- Lead the support team and guide toward organizational goals
- Manage service delivery and customer engagement effectively
Requirements
What you’ll need- 5+ years recent experience with Customer Success with high touch engagements
- A professional degree or equivalent experience and 7+ years related experience
- Basic knowledge of technologies: Wireless, Networking, Cloud
- Intermediate level skills with Microsoft Office applications
- Verbal, written, and typing skills in English
- Account management skills and demonstrated Program Management skills
- ITIL/ITSM certification desired
Benefits
Comp & perks- Health & Wellbeing benefits
- Personal & Professional Development programs
- Unconditional Inclusion in workplace culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Customer SuccessWirelessNetworkingCloudMicrosoft Office
Soft Skills
customer satisfactionrelationship buildingleadershiporganizational goalscommunication
Certifications
ITILITSM