Drive complex technical programs from early customer engagement through initial delivery and operational handoff
Serve as a central point of coordination across customers, account teams, product management, engineering, test, services, and leadership
Ensure technical commitments are clearly defined, risks are identified early, and execution remains aligned with business and customer expectations
Coordinate cross-functional dependencies, validate technical and delivery commitments, facilitate decision-making, and proactively manage risks and issues
Provide clear visibility into program status, timelines, dependencies, and escalations
Leverage program management tools, dashboards, and reporting mechanisms to improve transparency, predictability, and efficiency
Partner with tooling and operations teams to identify gaps, streamline processes, and balance execution rigor with speed

Requirements

8+ years of experience in Technical Program Management, Program Management, or similar technical delivery roles
Strong written and verbal communication skills
Ability to influence without authority
Strong organizational and problem-solving skills
Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience) is required
Preferred experience includes Supporting Cloud, Service Provider, or large enterprise customers
Background in presales, technical account management, or complex solution delivery
Familiarity with Agile or hybrid delivery models
Experience working closely with product, engineering, and services organizations.

Benefits

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical Program ManagementProgram ManagementAgileCloudService ProviderSolution DeliveryEngineeringComputer ScienceProblem SolvingDelivery Commitments

Soft Skills

CommunicationInfluence without authorityOrganizational skillsDecision-makingRisk managementCoordinationTransparencyEfficiencyCustomer engagementCross-functional collaboration