Collaborate with knowledge management project leads and HPE Cray engineering teams to create, revise, edit, maintain, and publish multiple content deliverables related to HPE Cray Supercomputing and Slingshot software and hardware.
Analyze customer information requirements and product specifications to define scope of work and documentation plan.
Identify and address the needs of all user groups, including end users, system administrators, internal support engineers, product developers, integration test teams, and training developers.
Test documentation for install or administrative tasks to improve information deliverables and provide feedback on ease of use and user interfaces to product development.
Manage workload in Jira and source management tools, including SDL, Oxygen, Git, and Github, to manage changes in the shared work environment.
Create, revise, and manage content in Oxygen Author (DITA), Markdown, and other content tools.
Work with developers, testers, product managers, technical support, and training to identify new features and content that needs to be reworked.

Requirements

Bachelor's degree in Technical Communications, Computer Science, or related technical/communications field with 4-6 years related experience
Advanced University degree and 2-4 years' experience or equivalent.
Ability to deliver on multiple project technical requirements, schedules, and information formats.
Codes in HTML, DHTML, XML, JavaScript or similar as required.
Knowledge of HPC system software and hardware components, including operating systems, programming languages, system monitoring applications, HPC storage, chassis, servers, compute nodes, blades, HPC storage, coolant systems, power supplies, high speed network switches and cabling, and more.
In depth knowledge of DITA, DITA-OT, CCMS, SDL Tridion Docs
Proficient with content development tools, such as Oxygen Author, Markdown, reStructuredText, HTML, Adobe Acrobat
Knowledge of UNIX/Linux operating systems as a user and as a writer for developers and system administrators.

Benefits

Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
Personal & Professional Development: specific programs catered to helping you reach any career goals.
Unconditional Inclusion: unconditionally inclusive in the way we work and celebrate individual uniqueness.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HTMLDHTMLXMLJavaScriptDITADITA-OTreStructuredTextHPC system softwareHPC hardware componentscontent development

Soft Skills

collaborationproject managementcommunicationanalytical skillsuser needs assessmentfeedback provisiondocumentation planningworkload management