Hewlett Packard Enterprise

Senior Program Manager

Hewlett Packard Enterprise

full-time

Posted on:

Location Type: Hybrid

Location: Heredia • 🇨🇷 Costa Rica

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Job Level

Senior

Tech Stack

PMP

About the role

  • Apply advanced program and project management skills and subject matter knowledge to maintain and manage the POR and milestones for progression, accuracy and up-to-date content ensuring process requirements and oversight are met.
  • Apply broad knowledge of the BUs across the company, their products, their processes, general business fundamentals, the services portfolios and how that’s managed to enable sound decision making.
  • Take ownership and leadership of the program, driving to attain annual goals and objectives.
  • Independently advise leadership on strategic direction.
  • Sufficient understanding of data structure and analysis to extract intelligence for data-informed / data-driven decision making, striving for automation where possible.
  • Performs business analysis, identifies root cause, and develops recommendations / solutions to drive business improvements.
  • Work cross-functionally across many stakeholder organizations to drive cross-org collaboration and deliver results.
  • Provide subject matter consultation.
  • Demonstrates significant independent judgment and problem-solving skills within broadly defined policies and practices to determine the best methods for accomplishing work and achieving objectives.
  • Works across regions/geographies and Worldwide (WW) teams and gets results through functional management.
  • Executes to numerous products and services through activities having complex requirements and tight time frames.
  • Provides mentoring and guidance to lower-level employees.

Requirements

  • Typically, 8+ years to establish proven track record in Service Business Management.
  • Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.
  • PMP is a plus.
  • Lean certification or lean process expertise is a plus.
  • Agile/scrum knowledge or expertise is a plus.
  • Mastery in English.
  • Medium to high knowledge of IT and services industry.
  • Highly organized with exceptional ability to prioritize.
  • Structured, methodical, systematic, thorough.
  • Ability and flexibility to thrive in fluid environment.
  • Root cause analysis.
  • In-depth expertise of Product Lifecycle, Service Lifecycle & associated processes.
  • Exceptional business acumen.
  • Innovative thinker.
  • Aptitude for learning new subjects, tools.
  • Continuous improvement.
  • Ability to influence and negotiate across different functions, geographies, and the ability to build strong consensus.
  • Strategic thinking / thought leadership.
  • Innovative & risk taking.
  • Data analysis.
  • Data visualization.
  • Metrics & reporting.
  • Good oral & written communicator.
  • Executive presentation.
  • High EQ.
  • Excellent facilitator.
  • Stakeholder engagement.
  • Familiarity with SmartSheet, PowerBI, SharePoint; high proficiency is a plus.
Benefits
  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementproject managementbusiness analysisdata analysisroot cause analysisdata visualizationmetrics reportingservice lifecycleproduct lifecyclecontinuous improvement
Soft skills
leadershipstrategic thinkingproblem-solvingorganizational skillscommunicationinfluencenegotiationcollaborationmentoringadaptability
Certifications
PMPLean certification