Partner Support Specialist
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Hybrid
Location: Sofia • 🇧🇬 Bulgaria
Visit company websiteJob Level
Junior
About the role
- Follows established guidelines and procedures to develop support plans on simple product families.
- Represents services on product core teams and provides service requirements into product development.
- Sets product service metric goals, monitors product support business performance and identifies when corrective action is required.
- Collaborates with regions/WW regarding service and support planning, implementation and performance.
- Reports on business performance.
Requirements
- Typically 1+ years experience in directly related business.
- Typically first level university degree or equivalent work experience.
- Moderate knowledge of IT and services industry.
- Need basic organizational, analytical and communication skills.
Benefits
- Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
organizational skillsanalytical skillscommunication skills
Certifications
first level university degree