Junior Technology Consultant
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Office
Location: Thuwal • 🇸🇦 Saudi Arabia
Visit company websiteJob Level
Junior
About the role
- Provide technology consulting to external customers and internal project teams.
- Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses.
- As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction.
- Maintain knowledge of leading edge technologies and industry/market domain knowledge.
- Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects.
- Shape technical direction and technical strategies within the organization and for external customers.
- Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals.
- Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.
- Responsible for delivery of assigned tasks within the delivery cycle of a project.
- Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
- Tasks may include installing new systems applications; updating applications, firmware, and drivers; creating boundaries for as well as performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings.
- Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
- Contributes to design for specific deliverables and assists in the development of technical solutions.
- Participates as part of a team and maintains good relationships with team members and customers.
- Understands the company strategy and the role that the individual plays.
- Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.
- Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.
Requirements
- 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
- Has sufficient depth and breadth of technical knowledge to be individually responsible for the Support and support of a specific deliverable.
- Able to contribute to the design for deliverables.
- Has ability to perform/drive resolution of problems on individual products.
- Able to communicate broad and specific concepts with team and to peers.
- Able to produce documentation for use by team and customer.
- Knowledge and Experience in Supporting Cray Ex Products.
Benefits
- Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supporttechnology consultingapplications programmingconfigurationtestingtechnical designproblem resolutiondocumentation productionCray Ex Products support
Soft skills
customer relationship managementcommunicationteam collaborationleadershipcustomer satisfaction focusbusiness opportunity generationtechnical presentationadaptabilitystrategic thinking
Certifications
Bachelor of ArtsBachelor of Sciencecomputer science degreeequivalent degree