Federal Change Management & Reporting Manager – Clearance Required: Secret
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Hybrid
Location: Alabama, Maryland, Oklahoma, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $119,500 - $275,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudETLServiceNow
About the role
- The Federal Change Management & Reporting Manager is responsible for ensuring the smooth and controlled implementation of changes within the Cloud Services department.
- Provide critical insights into the performance and utilization of cloud services.
- Leverage ServiceNow to streamline change management processes.
- Generate insightful reports and drive data-driven decisions within a federal government context.
- Develop, implement, and maintain robust change management processes and procedures.
- Establish clear roles and responsibilities for all stakeholders involved in the change process.
- Review and assess all proposed changes for potential risks and impacts.
- Conduct thorough impact assessments to identify potential service disruptions.
- Participate in Change Advisory Board (CAB) meetings to present and discuss proposed changes.
- Develop detailed change plans outlining the scope, timeline, resources, and communication plan for each change.
- Monitor and track the progress of all changes throughout the lifecycle.
Requirements
- Bachelors Degree in computer science or related field, or equivalent work experience with at least 3 years of experience.
- US Citizen, Secret Clearance Required
- ITIL certification (e.g., ITIL Foundation, ITIL Intermediate)
- Experience in a federal government environment
- Knowledge of relevant regulations, policies, and security standards.
- Experience navigating the complexities of federal procurement and contracting.
- Familiarity with federal agency IT environments and operations.
- Hands-on experience with data analysis and reporting tools.
- Experience with data extraction, transformation, and loading (ETL) processes.
- Ability to develop and maintain complex reports, dashboards, and data models.
- Experience configuring and customizing ServiceNow reports and dashboards.
- Ability to troubleshoot and resolve issues related to ServiceNow reporting.
- Understanding of cloud security best practices and compliance requirements.
- Experience with cloud cost optimization strategies and tools.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisreportingETL processescloud cost optimizationchange managementimpact assessmentsdata modelsServiceNow configurationcloud security best practices
Soft skills
communicationstakeholder managementdata-driven decision makingproblem solving
Certifications
ITIL FoundationITIL Intermediate