Partner Support Specialist
Hewlett Packard Enterprise
full-time
Posted on:
Location Type: Hybrid
Location: Dalian • 🇨🇳 China
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level.
- Develops product support plans on medium complexity product families.
- Represents services on product core teams and provides service requirements into product development stages/phases.
- Sets product service metric goals, monitors product support business performance and identifies what corrective action is required.
- Collaborates with regions/WW regarding service and support planning, implementation and performance.
- Performs business analysis identifying improvements.
Requirements
- Typically 3+ years experience in directly related business.
- Typically first level university degree or equivalent work experience.
- Moderate knowledge of IT and services industry.
- Must be able to analyze problems and solve them creatively.
- Good communication skills.
Benefits
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
- Personal & Professional Development: invest in your career with specific programs to reach your career goals.
- Unconditional Inclusion: embrace individual uniqueness and varied backgrounds in the workplace.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem analysiscreative problem solvingcommunication