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Hesselbach Company

Franchise Collections Specialist

Hesselbach Company

Cliente contact specialist managing relationships and addressing customer inquiries. Focusing on improving internal processes and employing various market tools for efficiency.

Posted 5/5/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Maintains contact with clients and resolves identified issues.
  • Learns about different tools available in the market.
  • Improves the company's internal processes; works with individual and team objectives.
  • Addresses customer questions and problems via email or phone.
  • Develops new ways to improve the process.

Requirements

What you’ll need
  • Currently enrolled in a bachelor's degree program
  • Intermediate proficiency in Microsoft Office
  • Basic English

Benefits

Comp & perks
  • Meal voucher
  • Transportation voucher
  • Day off
  • Pharmacy discount program
  • Group life insurance
  • Health insurance
  • Dental insurance
  • Childcare assistance
  • Partnerships with educational institutions
  • Sesc partnership

ATS Keywords

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Hard Skills & Tools
Microsoft Office
Soft Skills
communicationproblem-solvingprocess improvementteamworkcustomer service