Hertz Flavors KG

Sales

• Acquisition of new customers as well as Key Account and Relationship Management of existing customers in the various product segments with a focus on tobacco product manufacturers in Europe and manufacturers of Next Generation Products
• Technical support and data maintenance of own customer base in cooperation with the various departments as well as coordination of customer projects
• Continuous market and competitor monitoring to identify trends and sales potentials
• Coordination of the targeted expansion of the flavour product portfolio within the departments of Development and Sales
• Participation in internal and external sensory test panels for the assessment of in-house developments and market products
• Organization and participation in trade fairs and international business trips
• Support of the sales team and management through analyses and evaluations

Sales Manager – Next Generation Products, Nicotine Pouches

Project Manager

• Identify, set up and plan projects with the Global Key Accounts, including timelines and resource coordination
• Manage project execution and ensure smooth cross-functional collaboration across internal teams
• Track and document project progress and proactively follow up on open topics
• Coordinate and support the execution of customer tenders (e.g. RFIs/RFQs)
• Ensure structured processing of customer project requests and requirements
• Work closely with internal experts to provide timely and consistent responses
• Ensure high-quality project delivery and reliable service towards the customer
• Act as a day-to-day point of contact for project-related topics
• Support the implementation of customer-specific services and processes
• Coordinate technical topics and ensure alignment between customer requirements and internal capabilities

Key Account Project Manager – m/f/d

General

• Manage and maintain flavour formulations, product data, and recipe information in global ERP systems
• Create and update flavour formulations based on customer requirements, raw material changes, portfolio harmonisation initiatives, and regulatory updates
• Transfer customer and R&D formulations into commercial products and manufacturing systems
• Ensure accuracy and consistency of flavour master data and product portfolio structures
• Develop and maintain standard solutions, premixes, and raw material replacement concepts
• Support production recipes, manufacturing processes, scale-up activities, and production optimisation
• Act as key user and technical support contact for R&D-related systems and tools (ERP, CRM, sensory, BI, flavour management systems)
• Drive continuous improvement of flavour development processes, data governance, and ways of working
• Support data analyses, portfolio reviews, and R&D digitalisation initiatives
• Create and maintain technical documentation, SOPs, and knowledge management resources

Technical Flavour Specialist

Supply Chain

• Forecast reliable demand by consolidating historical data, sales input, and market signals into one coherent and continuously improving demand plan
• Align with Sales through structured forecast meetings to secure sign‑off, discuss risks and opportunities, and incorporate changing customer needs
• Plan replenishment requirements for both high‑runner and volatile specific components, ensuring availability while balancing inventory and working capital targets
• Challenge incoming forecasts by applying analytical and contextual judgement, identifying anomalies, and adjusting ordering quantities when required
• Coordinate replenishment flows by determining order triggers, managing approval processes for large-volume purchases, and ensuring timely follow-up across stakeholders
• Monitor forecast accuracy, in‑stock rates, and inventory levels, providing regular reporting and insights to support decision-making
• Improve planning tools, templates, and SOPs to enhance transparency, discipline, and accountability across the forecasting process

Sales Manager – Next Generation Products, Nicotine Pouches

Key Account Project Manager – m/f/d

Technical Flavour Specialist

Demand Planner