Herspiegel

Senior Consultant, Patient Services

Herspiegel

full-time

Posted on:

Location Type: Hybrid

Location: Yardley • Pennsylvania • 🇺🇸 United States

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Job Level

Senior

About the role

  • Co-Lead client engagements, manage multiple concurrent projects, and build long-term client relationships.
  • Execute with Managers on client deliverables such as business cases, therapeutic landscapes, launch plans, strategic frameworks, and educational tools.
  • Translate complex operational and financial insights into clear, actionable recommendations for senior-level clients.
  • Lead end-to-end vendor RFP/RFI processes, scoring, and governance to support Patient Services operations.
  • Manage hub, specialty pharmacy, and vendor implementations, including call center setup, data integration, and cross-functional coordination.
  • Conduct vendor audits and develop SOPs, BRDs, and workflows for case management, call centers, and field support.
  • Build vendor governance dashboards, KPIs, and continuous improvement initiatives using Six Sigma principles.
  • Create and maintain financial and forecasting models for copay, PAP, trial, FRM, and Patient Services budgets.
  • Contribute to business growth through opportunity identification, thought leadership, and innovative client solutions.

Requirements

  • Bachelor’s degree required; MBA or advanced life science degree highly preferred
  • A minimum 4+ years of prior management consulting experience in the life sciences industry
  • Proven project leadership responsibility
  • Strong analytical and problem-solving skills
  • High degree of proficiency with PowerPoint and Excel or a similar program
  • Excellent written and verbal communication skills
  • Self-motivated, highly detail-oriented, and extremely well organized
  • Project Management certification is a plus
Benefits
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project leadershipanalytical skillsproblem-solving skillsfinancial modelingdata integrationvendor managementprocess improvementSOP developmentBRD developmentworkflow management
Soft skills
communication skillsself-motivateddetail-orientedorganizational skillsclient relationship managementthought leadershipstrategic thinkingcross-functional coordinationactionable recommendationscontinuous improvement
Certifications
Project Management certification
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