Senior Consultant, Patient Services
Herspiegel
full-time
Posted on:
Location Type: Hybrid
Location: Yardley • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Co-Lead client engagements, manage multiple concurrent projects, and build long-term client relationships.
- Execute with Managers on client deliverables such as business cases, therapeutic landscapes, launch plans, strategic frameworks, and educational tools.
- Translate complex operational and financial insights into clear, actionable recommendations for senior-level clients.
- Lead end-to-end vendor RFP/RFI processes, scoring, and governance to support Patient Services operations.
- Manage hub, specialty pharmacy, and vendor implementations, including call center setup, data integration, and cross-functional coordination.
- Conduct vendor audits and develop SOPs, BRDs, and workflows for case management, call centers, and field support.
- Build vendor governance dashboards, KPIs, and continuous improvement initiatives using Six Sigma principles.
- Create and maintain financial and forecasting models for copay, PAP, trial, FRM, and Patient Services budgets.
- Contribute to business growth through opportunity identification, thought leadership, and innovative client solutions.
Requirements
- Bachelor’s degree required; MBA or advanced life science degree highly preferred
- A minimum 4+ years of prior management consulting experience in the life sciences industry
- Proven project leadership responsibility
- Strong analytical and problem-solving skills
- High degree of proficiency with PowerPoint and Excel or a similar program
- Excellent written and verbal communication skills
- Self-motivated, highly detail-oriented, and extremely well organized
- Project Management certification is a plus
Benefits
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project leadershipanalytical skillsproblem-solving skillsfinancial modelingdata integrationvendor managementprocess improvementSOP developmentBRD developmentworkflow management
Soft skills
communication skillsself-motivateddetail-orientedorganizational skillsclient relationship managementthought leadershipstrategic thinkingcross-functional coordinationactionable recommendationscontinuous improvement
Certifications
Project Management certification