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About the role
Key responsibilities & impact- Support the day-to-day management of the ecommerce website.
- Upload and maintain product information, content and promotional activity.
- Ensure website content is accurate, up to date and aligned with brand standards.
- Assist with product launches, category updates and seasonal campaigns.
- Monitor website functionality and report issues where identified.
- Support the execution of digital marketing campaigns across owned and paid channels.
- Assist with campaign planning, coordination and reporting.
- Support content updates across digital channels.
- Help maintain campaign calendars and activity plans.
- Support the creation and deployment of email marketing campaigns.
- Assist with customer segmentation and database management.
- Help execute customer lifecycle and retention activity.
- Support campaign testing and performance reporting.
- Coordinate digital content across website, email and social channels.
- Support content creation and asset management.
- Ensure brand consistency across all digital touchpoints.
- Assist with community engagement and social media activity where required.
- Monitor key ecommerce and marketing performance metrics.
- Prepare regular performance reports and dashboards.
- Identify trends, opportunities and areas for improvement.
- Support data collection and analysis across digital channels.
- Coordinate activity across internal teams and external agencies.
- Maintain project trackers and campaign schedules.
- Ensure digital activities are delivered accurately and on time.
- Support wider business projects as required.
Requirements
What you’ll need- Bachelor’s degree in Marketing, Digital Media, Business Administration, E-commerce, or a related field or equivalent years experience in a business environment
- 1 to 3 years of experience in a similar role
- Hands-on experience with Klaviyo (or a very similar e-commerce CRM) building, testing, and scheduling email campaigns.
- Good understanding of email marketing hygiene: email templates, building basic segmentations (e.g., engaged subscribers, past buyers), and handling customer lists.
- Experience working inside a content management system (CMS) or e-commerce platform—ideally Shopify.
- Experience pulling data from Google Analytics (GA4), Shopify dashboards, or Klaviyo reports to track open rates, click-through rates (CTR), conversion rates, and website traffic.
Benefits
Comp & perks- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
email marketingcustomer segmentationdata analysiscampaign planningcontent managementdigital marketingecommerce managementperformance reportingproject managementwebsite functionality monitoring
Soft Skills
communicationorganizationcollaborationattention to detailproblem-solvingcreativityadaptabilitytime managementcustomer engagementteam coordination
Certifications
Bachelor’s degree in MarketingBachelor’s degree in Digital MediaBachelor’s degree in Business AdministrationBachelor’s degree in E-commerce