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Tech Stack
Tools & technologiesCloudGroovy
About the role
Key responsibilities & impact- Administer and continuously improve our Jira and Confluence environments — including project configuration, permission schemes, workflows, issue types, space architecture, license management, and user provisioning
- Build and maintain dashboards, filters, and reporting to give stakeholders visibility into project status and team capacity
- Partner closely with stakeholders across the company — including MarComm, Engineering, Operations, and more — to design Jira projects and Confluence spaces that reflect how each team works
- Develop and enforce governance standards for space ownership, page templates, project naming conventions, and data hygiene
- Serve as the primary point of contact for Atlassian platform requests — triaging and fulfilling tickets from users while maintaining runbooks and end-user documentation
- Proactively identify opportunities to improve how teams work — whether through a new integration, add-on, or better use of existing features — and drive awareness and adoption company-wide
- Play a key role in our planned Data Center to Cloud migration — assessing app compatibility, coordinating cutover planning, and ensuring continuity for users throughout the transition
- Manage other platforms including Airtable and DocuSign
Requirements
What you’ll need- 3+ years of hands-on Jira and Confluence administration experience in a production environment, including Jira/Confluence Data Center
- Deep familiarity with Jira project types (classic and next-gen/team-managed), workflow customization, permission schemes, and automation rules
- Experience designing and governing Confluence space architecture, templates, and permissions at scale
- Hands-on ScriptRunner experience — writing Groovy scripts to extend Jira workflows, automate transitions, and implement custom behaviors that native automation can't handle
- Practical experience with the Jira and Confluence REST APIs: building integrations, scripting bulk operations, and connecting Atlassian tools to other platforms
- Track record of working directly with non-technical stakeholders to scope and deliver platform solutions
- Comfortable managing competing priorities across multiple teams with different working styles and maturity levels
- Strong written communication skills — you can explain a complex workflow to an engineer and a non-technical executive equally well.
Benefits
Comp & perks- 100% employer-paid health care
- 401k & retirement plans
- Unlimited PTO
- Weekly paid office lunches
- Fully stocked breakrooms
- Stock options
- Paid Parental Leave
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Jira administrationConfluence administrationScriptRunnerGroovy scriptingJira REST APIConfluence REST APIworkflow customizationpermission schemesautomation rulesdata hygiene
Soft Skills
communication skillsstakeholder managementproblem-solvingprioritizationcollaborationgovernancedocumentationuser provisioningproject managementadaptability