Heritage Health Network

Administration

• Manage and optimize cloud infrastructure (AWS, RDS/Aurora), including databases, storage, and system performance
• Administer and support eClinicalWorks (EHR), ensuring data accuracy, user access, and system integrations
• Develop and maintain data integrations and automation workflows (APIs, ETL processes, Power Automate) across platforms (eCW, Zoho, RingCentral, etc.)
• Ensure compliance with HIPAA, HITECH, and data security protocols, maintaining audit readiness
• Monitor system performance, troubleshoot issues, and resolve user support requests
• Partner with leadership on data strategy, reporting needs, and system improvements
• Maintain clear documentation for systems, workflows, and data processes
• Support system upgrades, implementations, and ongoing optimization projects

Cloud Systems & Data Administrator, AWS Infrastructure, RDS