Manager, Key Customer Accounts

Heritage Environmental Services

Manager of Key Customer Accounts responsible for corporate account management and regional sales at Arcwood. Travel up to 50% with a focus on selling and maintaining relationships with corporate clients.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for selling and maintaining corporate accounts associated with Arcwood’s customers while partnering with Regional Sales teams, with travel up to 50% of the time.
Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times.
Partners with Regional Sales organizations to call on corporate EHS, product lines, purchasing professionals and technical buyers to procure an understanding of both local and corporate-wide needs.
Calls on divisional, regional and corporate executives to develop a broad range of professional services opportunities and builds strong relationships with customers.
Partners with Sales, Marketing and other Corporate Account Managers to create a more focused approach to sales.
Utilizes strong negotiation skills during the execution of agreements and service offerings.
Manages business support staff to maintain appropriate scheduling, proposal preparation, timely responses to customer questions and complaints.
Cultivates positive relations for the Company through participation in community and government activities.
Remains updated on all competitors' offerings, including products and services.
Trains, coaches, mentors and develops Account Managers.

Requirements

What you’ll need

Bachelor's degree (required)
6+ years of general business, sales or account management experience, including 3+ years in the environmental industry / business development (required)
In lieu of industry experience, 15+ years of general business sales or account management experience (required)

Benefits

Comp & perks

Health insurance covers all preventative medicine, from physicals to eye exams, and even contributes to your HSA account
We’re dedicated to supporting your career at Heritage. Improve your skills or learn new ones through our countless internal training and education opportunities, or we’ll cover outside courses and trainings relevant to your career.
For certifications and degrees, we have a generous tuition reimbursement program.
In addition to our educational and healthcare benefits, we offer a 401K match, a competitive bonus program, and certain positions are eligible for referral and retention bonuses as well.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementbusiness developmentnegotiationproposal preparationcustomer relationship management

Soft Skills

communicationleadershipteam collaborationrelationship buildingcoachingmentoring

Certifications

Bachelor's degree