Equipment Install Technician

Henry Schein

Equipment Install Technician responsible for installation of dental equipment in practitioners' offices. Focused on customer service and successful equipment installations while managing complexities.

Posted 7/6/2026full-timeColumbus • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Responsible for the installation of all equipment in the practitioner’s office
Work with supervisor to improve customer service skills
Drive installation success that improves customer satisfaction
Manage more complex installation cases
Provide repair and installation services to customers
Complete more complex equipment installation such as IO x-ray, Dry Vacuum, etc.
Follow proper troubleshooting steps to diagnose errors
Comprehends customer requirements and make appropriate recommendations

Requirements

What you’ll need

Typically, 3 to 5 years of dental industry experience
Strong mechanical background and customer service background
Intermediate knowledge of hydraulics, mechanical and electrical systems
Proven ability to work with confidential information
Ability to lead installations
Intermediate troubleshooting skills
Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Equipment InstallationTroubleshooting SkillsHydraulics KnowledgeMechanical Systems KnowledgeElectrical Systems Knowledge

Soft Skills

Customer Service SkillsLeadership Ability

Certifications

Technical School CertificationVocational Training