Senior Director, Procure to Pay, Global Process Leader

Henry Schein

Senior Director overseeing Procure-to-Pay processes for global operations at Henry Schein. Responsible for service outcomes, process excellence, and continuous value creation across all geographies.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $184,000 - $263,000 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end process performance and strategy for the Procure-to-Pay (P2P) tower
Serve as the primary business-facing partner for assigned functional leaders
Own escalation accountability for P2P service gaps
Govern the BPO vendor relationship for the P2P tower
Lead daily and weekly operating cadence to manage invoice volumes, payment runs, capacity, throughput, and backlog
Own SLA and KPI performance across P2P
Forecast demand trends and align vendor staffing and capacity plans accordingly
Ensure execution and documentation of process controls and audit requirements
Build and prioritize continuous improvement pipeline including automation and simplification
Partner with Process Excellence and Digital teams to deliver measurable productivity gains across P2P

Requirements

What you’ll need

12 or more years of professional experience of increasing responsibility and complexity in process operations or IT service delivery leadership roles
7 or more years of management experience
Strong operational leadership with deep understanding of P2P processes
Expertise in P2P KPI management, root cause analysis, and structured escalation frameworks
Experience managing outsourced or hybrid retained-vendor delivery models
Capacity planning and workforce optimization capability
Experience managing outsourced service providers and SLA-based environments
Demonstrated experience leading or partnering on automation, AI-enabled workflow, or intelligent process redesign initiatives
Demonstrated track record of driving year-on-year productivity improvement
Excellent oral and written communication skills for effective collaboration

Benefits

Comp & perks

Medical, Dental and Vision Coverage
401K Plan with Company Match
PTO [or sick leave if applicable]
Paid Parental Leave
Income Protection
Work Life Assistance Program
Flexible Spending Accounts
Educational Benefits
Worldwide Scholarship Program
Volunteer Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P2P process managementKPI managementroot cause analysiscapacity planningworkforce optimizationautomationAI-enabled workflowintelligent process redesignprocess controlsaudit requirements

Soft Skills

operational leadershipcommunication skillscollaborationstrategic thinkingproblem-solvingcontinuous improvementescalation managementvendor relationship managementteam leadershipforecasting