
Digital Experience Specialist II
Henry Schein
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $62,305 - $97,352 per year
Job Level
Mid-LevelSenior
Tech Stack
Sitecore
About the role
- Recommend, implement and monitor electronic commerce tactics and metrics used to expand/enhance web presence, user traffic, user experience, and brand equity to drive customer value ultimately improving electronic ordering
- Execute digital enhancement initiatives to drive improvements with Web Site Search, Product Descriptions and Product Images
- Collaborate with Merchandising, Marketing, Analytics teams to contribute towards development of personalization and optimization strategies and the roadmap for the eCommerce platform
- Analyze customer experience analytics, web analytics, and voice of the customer to provide optimization recommendations
- Use the recommendation and personalization tools, specifically Algonomy, SAP CCv2, and Sitecore, to assist in implementing personalization capabilities and strategies on a global level
- Work with the MDM Core team and PCMs to continuously develop and implement product data quality rules, procedures and policies
- Collaborate with PCM team in determining attributes by product category and participate in the collection of all appropriate attribute values
- Responsible for the collection, identification and loading of product images for new and existing items
- Manage the process of attainment of product attribute values and Images with our key business partner Nexus Data Systems
- Participate in MDM team meetings, setting PIM Project priorities, testing and training
- Partner with various internal stakeholders to develop business requirement documents for digital experience enhancement initiatives
- Actively participate and represent Zahn marketing team needs in cross-functional, inter-departmental team meetings
- Stay current and educated on new software/systems/programs
Requirements
- BA/BS or equivalent
- Strong interpersonal and communication skills
- Strong knowledge of Word, Excel, PowerPoint mandatory
- Knowledge of Access Database, Marketing Manager, Micro Strategy, Endeca and Data Warehouse, a plus
- 3 - 5 years of digital experience preferred
- Dental industry experience a plus
Benefits
- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- PTO [or sick leave if applicable]
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
eCommerce tacticsweb analyticspersonalization strategiesdata quality rulesproduct attribute managementdigital enhancement initiativescustomer experience analysisoptimization recommendationsproduct image managementdigital experience enhancement
Soft skills
interpersonal skillscommunication skillscollaborationteamworkanalytical thinkingproblem-solvingproject managementstakeholder engagementcross-functional collaborationtraining
Certifications
BABS