Account Manager

• Deliver a superior customer experience across large Mid-Market and Up-Market accounts.
• Serve as a strategic advisor for capital equipment needs, managing expectations and resolving issues in partnership with Capital Equipment Specialist (CES) and Strategic Accounts leadership.
• Engage customer executive management to assess needs, recommend solutions, and expand strategic partnerships.
• Increase capital equipment sales and gross profit within assigned accounts.
• Develop and execute equipment programs to drive increased market share.
• Collaborate with field teams to ensure the successful deployment and adoption of programs.
• Achieve annual sales goals as defined by Capital Equipment leadership.
• Develop and maintain a national CES equipment capabilities presentation.
• Provide capital equipment sales training to Field Sales Consultants (FSC) and Strategic Accounts Team to strengthen confidence and customer readiness.
• Maintain fluency in all GPO pricing schedules and advise CES leadership on best practices.
• Work closely with Business Development Executive (BDE) teams and the Strategic Accounts Team to ensure alignment.
• Develop capital equipment formularies tailored to National Accounts.
• Participate in RFI/RFP processes with GPO leadership to support contract growth and retention.
• Present jointly with BDE and Strategic Accounts teams for national customer meetings as needed.
• Attend strategic customer presentations, equipment expos, selective trade shows, Henry Schein Inc. (HSI) sales meetings, and CES functions.
• Maintain timely and accurate monthly travel expense reporting.
• Participate in special projects and perform other duties as assigned.
• Maintain professionalism and company behavioral standards in all business activities.
• Meet company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhere to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

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