Business Transformation Manager – Global E-Commerce
Henry Schein
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $97,909 - $152,984 per year
Job Level
SeniorLead
Tech Stack
Cloud
About the role
- Prepare independent action plans and manage relationships with business transformation stakeholders, setting appropriate expectations on timing/scheduling of activities.
- Review and keep logged requests that would include key contact, description of request, and category assignment (revenue generating, expense avoidance, system/process efficiency) with rationale.
- Help gather information required in adequately assessing risk/opportunity of business requirements and subsequent transformation, incl. compiling sales projections, systems costs/expenses, review of transactional data, licensing impact, software/hardware needs, etc.
- Serve as initial touchpoint to review requests with stakeholders to understand business parameters, timeline urgency (if any), initial scope/sizing, systems composition, data elements and any special needs.
- Capture requirements, maintain log of meeting minutes/communications, and provide progress update while setting appropriate expectations by accountable parties for completing their tasks, assignments, data mapping, solutioning exercises, and required development.
- Upon approval, help identify the resources & subject matter experts, document the project plan, and track the formal timelines for executing the various tasks and subtasks needed to complete onboarding of new businesses, the conversion of source web platforms to GEP, and the preparation of systems go-live.
- Act as the central point of contact for targeted integration to help guide/advise stakeholders, assess the need/level of communications across teams, provide regular updates, and provide any templates/training documentation from other integrations.
- Provide targeted integration teams and/or business teams with overview and key insights on GEP capabilities, feature sets, use cases, metrics, and overall how customers and TSMs use the Web site.
- Track the day-to-day details and be ready to provide updates that identify risks/delays to important milestones, impact to project costs, conflicts in resource scheduling, and any need to adjust plans.
Requirements
- Typically 8 or more years of increasing responsibility and complexity in business integration, systems development, website development, and/or IT project management.
- Experience managing resources for complex integration initiatives in a corporate or consulting environment.
- Ability to build partnerships at all levels within the company and resolve conflict quickly and amicably.
- Excellent interpersonal skills with the ability to communicate concisely and effectively.
- Strong understanding of systems and peripherals supporting transactional ecommerce platforms.
- Ability to create, document, and manage project plans for integration targets, and present/communicate them effectively to stakeholders and explain progress reports quickly and efficiently.
- Understanding of online ordering behaviors for B2B customer experiences.
- Experience working with technologies and/or companies within Healthcare distribution environment or within transactional B2B environment preferred.
- SAP and Commerce Cloud configuration and integration preferred.
- Collaborating with large teams on national or global level preferred.
Benefits
- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business integrationsystems developmentwebsite developmentIT project managementproject planningrisk assessmentdata mappingtransactional data analysisSAPCommerce Cloud
Soft skills
relationship managementconflict resolutioninterpersonal communicationstakeholder engagementteam collaborationeffective communicationexpectation managementproblem-solvingorganizational skillsadaptability