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Customer Service Representative – Customer Support Specialist – Call Center Agent
Henry ScheinCustomer Service Mitarbeiter für Henry Schein, Anbieter dentalmedizinischer Produkte. Telefonische Beratung, Lieferauskünfte und Bestellannahme im Hybridmodell.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephone-based customer service, providing tailored support and advice on dental products while ensuring high levels of customer satisfaction. Familiarity with the dental industry enhances the ability to address customer inquiries effectively.
Highest-signal resume keywords
Telephone-Based Customer ServiceCustomer SatisfactionExpert SupportDental Industry ExperienceOrder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Customer InteractionCommunication
Certifications & Qualifications
Commercial Training
Industry Keywords
Dental ProductsCall CenterCustomer OrdersDental AssistantDental Prophylaxis AssistantDental Practice Manager
About the role
Key responsibilities & impact- Provide telephone advice to customers on dental products
- Answer questions regarding deliveries
- Take customer orders
- Ensure customer satisfaction and provide expert support for individual customer needs
Requirements
What you’ll need- Successfully completed commercial training or experience in telephone-based customer service / a call center
- Career changers (m/f/d) are also welcome
- Enjoy interacting with customers
- Experience in the dental industry is a plus, but not required (dental assistant / dental prophylaxis assistant / dental practice manager)
Benefits
Comp & perks- Long-term, secure employment
- Fixed salary
- Employer-sponsored savings benefits
- 13th-month salary paid as vacation or Christmas bonus
- Personalized onboarding
- Coaching sessions
- Dedicated contact person
- Professional training
- Extensive continuing education opportunities at the Henry Schein Academy
- 30 days of annual leave
- Regular working hours
- Opportunity to work partially from home
- Team events
- Free parking space in the company’s underground garage
- Henry Schein company bike leasing program
- Various coffee and tea options
- Fresh fruit and vegetable basket