Evaluate trade-off decisions across the customer experience, development and operational support in partnership with teams
Create useful, intuitive data products that help our customers grow their business
Review customer feedback, prioritize it, and transform it into clearly defined product requirements
Be the customer advocate for solution designs
Work closely with the development team to ensure releases meet -- and exceed -- customer expectations
Coordinate with other product managers and engineers to deliver product functionality that set us apart from our competition
Continuously monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization
Work closely with Customer Support, Customer Success and Marketing to launch new capabilities
Be the most knowledgeable person in the company on assigned product(s)
Help the consulting and sales teams solve problems and discover innovative answers to hard questions
Work closely with other teams to create materials including white papers, help documentation, blog posts, and customer presentations
Collaborate across internal partners (Sales, Account Management, Support, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster
Visit customers and attend industry events
Travel/Physical Demands Travel typically less than 10%

Requirements

Bachelor’s Degree in a related field preferred
5 – 7 years of product management experience with a background in analytics, data science, ETL, or data platform products
Experience in developing market requirements for hardware and software products and services
Deep knowledge of healthcare revenue cycle management (RCM) – billing, coding, claims processing, denials management, eligibility verification, and payer dynamics
Familiarity with AI/ML data requirements and experimentation frameworks
Excellent written and verbal communication skills, including customer-facing presentations and training
Proven ability to influence, align, and build consensus among diverse internal and external stakeholders
Analytical, problem-solving mindset with excellent business judgment
Proactively identifies gaps and opportunities, takes ownership, and drives solutions beyond defined scope
Bias toward action – makes informed decisions quickly, iterates, and course-corrects as needed
Demonstrates initiative and leadership by stepping in to lead efforts without formal delegation or explicit direction
Demonstrates voice-of-the-customer mindset, paired with the ability to analyze, synthesize, and translate insights into clear recommendations.

Benefits

Competitive compensation
Excellent benefits package – Medical, Dental and Vision Coverage
401K Plan with Company Match
Paid Time Off (PTO)
Sick Leave (if applicable)
Paid Parental Leave
Short Term Disability
Income Protection
Work Life Assistance Program
Health Savings and Flexible Spending Accounts
Education Benefits
Worldwide Scholarship Program
Volunteer Opportunities
and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementanalyticsdata scienceETLdata platform productsmarket requirements developmenthealthcare revenue cycle managementbillingcodingclaims processing

Soft Skills

written communicationverbal communicationinfluencealignmentconsensus buildinganalytical mindsetproblem-solvinginitiativeleadershipcustomer advocacy

Certifications

Bachelor’s Degree