Henry Schein One

Dental SaaS Solutions Consultant

Henry Schein One

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $52,000 - $73,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Spend up to 80% of time performing technical presentations for customers, partners, and prospects
  • Work with senior staff to keep up to date on business-critical dental solutions, HS1 products, roadmaps, and services
  • Provide consultative technical and sales support for Dental Practice Management Solution, Dentrix Ascend—including RCM and Clinical Solutions such as Detect AI, Voice, and Imaging technologies
  • Participate in sales planning and business development activities
  • Begin to develop, architect, and demonstrate solutions for customers
  • Translate product features into customer insights and value drivers
  • Partner with the Account Management, Customer Success, and Service teams on At-Risk / High Value accounts to understand the requirements and needs of the customer
  • Participate in overall strategy to build a solution Roadmap and mitigate risk while creating opportunities for expansion
  • Interact with Product Management to refine Henry Schein One Products and technical Features to improve the user experience overall product adoption
  • Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new HS1 products
  • May attend PRT Meetings and participate in go to market activities
  • Effectively communicate the necessity of required features to Product Management from the customer perspective
  • Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parody but elevate the HS1 suite of products to best in class
  • Assist Manager, Solutions Consultants in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality and release dates of Roadmap features
  • Participate in industry functions, seminars, and round tables to stay current with the latest in the Dental and DSO / Integrated Care Industries
  • Assist or Own completion, responses and repository of Request for Proposal and Request for Information documents
  • Collaborate with the Services and Customer Success teams to advise in the successful implementation of HS1 purchased solutions
  • May attend trade shows and create / deliver presentations at industry events.

Requirements

  • Typically 5 or more years of increasing responsibility in terms of dental practice experience
  • Typically 5 years of prior Pre-Sales, Technical/Systems Engineering, relevant Dental industry experience or Solution Architect experience with software in a SaaS/HaaS Cloud environment, selling to C/VP level buyers
  • Typically a Bachelor's Degree or global equivalent in related discipline
  • Strong customer facing and relationship building skills
  • Demonstrated excellent verbal and written communication skills; needs analysis, positioning, business justification, and closing techniques
  • Demonstrates a high level of proficiency with customers in the 1 to 8 Private Practice segments, with a deep understanding of the problems facing the solo practice
  • Strong degree of understanding with competitive products
  • Strong understanding of the dental industry
  • High proficiency with tools, systems, and procedures
  • Good planning/organizational skills and techniques
  • Good decision making, analysis and problem solving skills with ability to multi-task
  • Good presentation and public speaking skills
  • Good interpersonal skills
  • Good conflict resolution skills and ability to deliver difficult messages
  • Ability to build partnerships at all levels within the company, begin to build partnerships externally
  • Resolve complex issues in effective ways.
Benefits
  • Medical, Dental and Vision Coverage
  • 401K Plan with Company Match
  • Paid Time Off (PTO)
  • Sick Leave (if applicable)
  • Paid Parental Leave
  • Short Term Disability
  • Income Protection
  • Work Life Assistance Program
  • Health Savings and Flexible Spending Accounts
  • Education Benefits
  • Worldwide Scholarship Program
  • Volunteer Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Dental Practice Management SolutionDentrix AscendRCMClinical SolutionsDetect AIVoice technologiesImaging technologiesSaaSHaaSSolution Architecture
Soft skills
customer facing skillsrelationship buildingverbal communicationwritten communicationneeds analysisbusiness justificationclosing techniquesplanning skillsorganizational skillsconflict resolution
Certifications
Bachelor's Degree