Service Consultant
HENRICHSEN Group
full-time
Posted on:
Location Type: Hybrid
Location: Straubing • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- Learn and apply Application Management processes in an SAP environment
- Support our customers and handle support requests as part of second-level support
- Perform system analyses to ensure the stability and performance of customer systems
- Assist with the design, planning and execution of projects (e.g. release upgrades)
- Perform customizing in customer systems
- Further develop customer-specific requirements
- Create system and process documentation
Requirements
- Completed vocational training as an IT specialist or a degree in (business) informatics — comparable qualifications are also welcome
- Initial practical experience in IT service management or with SAP S/4HANA is an advantage
- Knowledge of SAP P2P processes
- Excellent analytical and process-oriented thinking skills
- Convincing, customer-focused and team-oriented personality
- Motivation to independently learn new topics and take responsibility
- Structured, solution-oriented way of working and enjoyment in solving technical challenges together with customers
- Good German and English skills and enjoyment in communicating within the team and with customers.
Benefits
- Lived team spirit and camaraderie in a successful working environment
- A product and solution portfolio that has been successfully established in the market for years
- Individualized onboarding and the opportunity to contribute your own ideas
- Flexible working time model based on trust and the option for mobile work with appropriate technical equipment
- Active promotion and development of your skills through IT and non-IT training
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SAP S/4HANAIT service managementsystem analysiscustomizingprocess documentationrelease upgradesapplication managementcustomer-specific requirementsanalytical thinkingprocess-oriented thinking
Soft skills
customer-focusedteam-orientedindependent learningresponsibilitystructured workingsolution-orientedenjoyment in solving challengescommunication skillsmotivationconvincing personality
Certifications
vocational training as IT specialistdegree in informatics