Group Benefits Expert

Henner Group

. Handle complex cases. . Analyze and resolve any operational issues and propose improvements. . Participate in the onboarding process for new cases and transfers into management. . Analyze client DSN flows for appro

Posted 3/11/2026full-timeNeuilly-sur-Seine • 🇫🇷 FranceMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

FluxVue.js

About the role

Key responsibilities & impact

Handle complex cases.
Analyze and resolve any operational issues and propose improvements.
Participate in the onboarding process for new cases and transfers into management.
Analyze client DSN flows for approval.
Review employer contribution accounts and carry out actions related to pre-litigation.
Act as the point of contact for clients and commercial teams on matters within your area of expertise.
Ensure the compliance of one or more activities, including, among other tasks, validating files/cases.
Lead technical workshops.
Report technical malfunctions to the Unit Manager.
Train new hires and support the technical upskilling of team administrators/claims handlers in addition to formal training programs.

Requirements

What you’ll need

Solid experience in Protection Insurance / Group Benefits (minimum 3–4 years)
Strong knowledge of protection insurance mechanisms
Autonomous and reliable in handling sensitive operations
Comfortable with digital tools (Microsoft Office 365)
Strong command of written (spelling and grammar) and spoken French
Fluent English is a strong plus

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

protection insurancegroup benefitsoperational issue resolutionclient DSN flow analysispre-litigation actionscompliance validationtechnical workshop facilitationtraining and upskilling

Soft Skills

autonomousreliablecommunicationanalytical thinking