Income Protection Administrator
Henner Group
full-time
Posted on:
Location Type: Hybrid
Location: Villeneuve-d’Ascq • France
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About the role
- Manage claims (incapacity, disability, daily allowances, death) from initial notification through to settlement
- Compile case files (review supporting documents and coverage) and follow up on missing documentation
- Monitor benefit payments
- Handle incoming telephone calls to advise our clients (HR contacts) on case follow-up and management
- Manage the contract lifecycle: registrations/cancellations and collection of premiums
Requirements
- Previous experience in a similar role, ideally in income protection/group risk or employee benefits
- Recognized for your rigor, responsiveness and organizational skills
- Strong aptitude for numbers is a plus for this position
- Good interpersonal skills and a team spirit are assets for success in this role
- Comfortable with digital tools (Microsoft Office 365)
- Good command of French, both written and spoken
Benefits
- 13th month salary
- Vacation bonus
- Incentive and profit-sharing bonuses
- Employee savings plan and pension scheme with an attractive employer contribution
- 75% reimbursement of public transport fares
- Family or individual health insurance 100% covered by Henner
- Up to 2 days of remote work per week, or 3 days for employees with disabilities, caregivers, or pregnant employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizational skillsinterpersonal skillsteam spiritresponsivenessaptitude for numbers