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H

Associate Customer Care Representative – Spanish Speaking

Hempel A/S

Associate Customer Care Representative in the chemical industry handling customer inquiries and order management. Engaging with global stakeholders while ensuring compliance and safety in operations.

Posted 5/27/2026full-timeAthens • 🇬🇷 GreeceJuniorMid-LevelWebsite

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Manage customer inquiries including quotations, orders, delivery updates, and product information
  • Coordinate and process customer purchase orders efficiently including return orders and claims issues
  • Handle full sales order management in the ERP system, including delivery and invoicing
  • Maintain clear and proactive communication with customers and internal stakeholders
  • Ensure accurate customer data and administrative follow-up
  • Uphold safety, compliance, and company standards in order-handling activities

Requirements

What you’ll need
  • Bachelor’s degree in a relevant field or equivalent professional experience
  • Experience in a fast-paced customer service environment
  • Proficiency in standard MS Office applications
  • Strong written and spoken communication skills in Spanish and English
  • Greek or any additional EU languages are a plus
  • Solid problem-solving and decision-making abilities.

Benefits

Comp & perks
  • Permanent contract
  • Opportunity to join a multinational customer care team
  • Exposure to global stakeholders
  • Hands-on experience in data and process development
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ERP systemMS Office
Soft Skills
communicationproblem-solvingdecision-making
Certifications
Bachelor’s degree