Customer Service Representative
Helpware
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $12 per hour
Job Level
Junior
About the role
- Inbound & outbound calls; Scheduling reservations for transportation to healthcare appointments; Checking on the status of those transportation reservations; Interaction not only with health plan members but also with transportation providers and healthcare facilities; Routing calls to internal teams that specialize in questions related to billing, benefit balances, and other general account issues
Requirements
- High school diploma or equivalent
- One (1) year of inbound call center experience in high call volume atmosphere
- This is a NIGHT SHIFT position. You will be working between 12 am to 12 pm local Guam time