Helpware

Customer Service Representative

Helpware

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $12 per hour

Job Level

Junior

About the role

  • Inbound & outbound calls; Scheduling reservations for transportation to healthcare appointments; Checking on the status of those transportation reservations; Interaction not only with health plan members but also with transportation providers and healthcare facilities; Routing calls to internal teams that specialize in questions related to billing, benefit balances, and other general account issues

Requirements

  • High school diploma or equivalent
  • One (1) year of inbound call center experience in high call volume atmosphere
  • This is a NIGHT SHIFT position. You will be working between 12 am to 12 pm local Guam time